Brand Profile

Brand Profile

Brand Profile

What we stand for

Mission

The Museum of the City of New York fosters understanding of the distinctive nature of urban life in the world’s most influential metropolis. It engages visitors by celebrating the city’s past, documenting the present, and inspiring the future.

Vision

  • To be the premier destination for understanding the dynamic and evolving history of New York City

  • To inspire and engage audiences through innovative storytelling and interactive experiences

  • To foster a deeper connection between New Yorkers and their city's heritage

Core Values

  • Education and enlightenment



  • Inclusion, diversity, equity, and accessibility



  • Innovation and engagement



  • Community connection

Tagline

Where the Past Informs the Future

Who We Serve

Primary Target Audience

Residents of NYC

Locals are a key audience, as the museum provides them with insights into their city's history, culture, and development.

Secondary Target Audience

Tourists & Visitors

MCNY attracts tourists who are interested in learning more about New York City's history and culture.

What We Do

Purpose Statement

To inspire New York locals and tourists by providing engaging exhibits and educational programs to foster an appreciation for our city's rich culture, heritage, and its ongoing evolution.

Value Proposition

The Museum of the City of New York offers New York locals and visitors insight into NYC’s rich history to help them understand their past, celebrate NYC’s culture, and better understand its evolving identity.

Positioning Statement

For New York locals and visitors, The Museum of the City of New York is the cultural institution that educates, inspires, and strengthens cultural identities, because we provide enriching exhibits and hands on educational workshops.

How We Sound

Archetype

The Sage

Core Desire: To understand and enlighten

Personality

  • Welcoming

  • Knowledgable

  • Inclusive

  • Confident

Tone of Voice

  • Informative

  • Inspiring

  • Energetic

  • Thoughtful

  • Approachable